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RETURN AND REFUND POLICY

Return Policy at onlinekurtis.com :

  • In case of any defects/genuine fault in goods, please notify us within 3 days of receipt of goods. Defective goods can be returned to our office at Malad (West)- Mumbai, India. We will refund the product amount or we may replace the product.

  • Any complaint with regards to damage or stains or stitching or any other should be reported to us within 3 days of the receipt of the products. We may ask for a digital picture of the same in order to review the same.

  • If the products get damaged or stained during transit by the shipping company or any other reason, Snehal Creation can not be held liable. Those products won't be returned or exchanged.

  • Return or Exchange because of disliking the products won't be accepted back or exchanged.

  • We do not accept any returns after 3 days of receiving the shipment.

  • All products should be returned in original condition with tags intact as attached in the dress. Presence of original tags is a must to accept returns.

  • Returns would not be accepted for customized products.

    • REFUND ON RETURNS :

  • We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.

  • At any point of time the refunds will not exceed the actual value of the goods.

  • For orders placed using Bank Transfer payment method, refunds would be issued only as Credit Note within 15 days of receiving the product.

  • Shipping cost and Transaction Charges (If any) would not be refunded.

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What they are Saying:

“Apki service bahut achi he. I love the way to prenad the customers...nd satisfied them wit...“

- Ankita

“I am in love with this beautiful kurtis...the quality of material and the embroidery work ...“

- Sona

“Nic collection, Awesome Product at Very Affordable price...Liked it Very much n Recommend ...“

- Pallavi

“Good fabric... delivery on time ...nice prints n colours.. overall good experience...“

- Dhwani

“The product received is exactly as shown in the picture. Very fine quality of material and...“

- Megha

“It's my first purchasing with snehal creation. It's really very beautiful kurtis, it's sam...“

- Mamita

“I ordered kurtis for my shop. I received it on time and the kurti were exactly like the pi...“

- Anonymous- Singapore

“It's my first ever review on any online Shoping for my shop.....but I must say products ar...“

- SATYA- MALAYSIA

“I have bought many items from Snehal Creation. Always a fast delivery. The cloths are made...“

- Anonymous- UK

“Thanks snehal creation for giving me the wonderful product. I have received the product on...“

- Saranya Selvaraj

“Well, to be honest..i haven't seen an Indian Wholesaler as organized as Mahesh ji (Snehal ...“

- Chandra Cherukuri, USA

“hi Mahesh ji...thank u very ...I got all the material when I order In online....all the ma...“

- SEEVAGAN SEETHARAMAN, INDIA

“Maheshji, it is a pleasure doing business with you. The whole process from placing the or...“

- MANDEEP KAUR, USA

“Hello sir ,
Received package , very satisfied with your design and quality. Thank u ...“

- Sumaiya- USA

“I paid for my order over the weekend and by Wednesday the package had arrived from India a...“

- Shankar Patel- USA

“Dear Mr. Agarwal
We were delighted to receive your products today.
We were impr...“

- ABBAS

“Dear Sir,
Thank you very much. I get your beautiful tunics. I like them all. They are ...“

- Rozita Jovanovska- MACEDONIA

“I received the package ,all designs are awesome and beautiful colors.I miss mens when they...“

- SRI VASAVI- USA

“Today i recieved the parcle,
Great service from your side,
Thank you very much.<...“

- Hidayath Hiddu

“Just wanted to thank you,I got my parcel and the tops are very nice.thank you again and wi...“

- ZEENAT- NEW ZEALANDS

“Hello,
I wanted to let you know that I did receive the order last week and am pleased...“

- Jigyasa, USA

“We wanted to let you know that we have received the tunic tops today and that we are very ...“

- Maimuna Bobb

“Thank you very much. The order arrived today, I loved all your designs and especially the ...“

- Fernando Pauleta

“morning all
this is to report my order is received and its in order,clothes look amaz...“

- Tee Bad - Botswana

“I would like to inform you that I have received the shipment.
Thank you very much for...“

- K.Hassan- Germany

“We were happy to receive your fine product. Thank you very much for all your efforts and I...“

- Anthony Williams- USA

“I received the Kurtis Parcel this evening - thank you! These Kurtis are a splash of nice c...“

- Sridevi Natarajan- AUS

“Received the order today afternoon and I appreciate the quick service. Liked all the kurti...“

- Sherry Shajan- SHARJAH

“Thanks for sending me such beautiful and good quality kurtis. you do not have many options...“

- Birjees Fatima- USA

“Thanks! I got the Kurtis. They are absolutely beautiful. ...“

- MAYA P.- USA

“We received all our items last week and was very very pleased as always, everything was gr...“

- Aparna- USA

“Thanks once again....we received the package on Tuesday at 1pm.
we have checked every...“

- Sireesha Vemuri- USA

“I just like your collection and I have recommend to my friends about your collection ...“

- California ,South san francisco

“Thank you for the prompt shipment. Your Kurtis are really good I will place my next order ...“

- Rashida- USA

“Yes ive received it and I like it very much. Tell me how shall I go about giving my feedba...“

- Sharon- Malaysia

“Excellent service Beautiful stuff Very professional management I really very happy and sat...“

- Jyoti- Canada

“dear sir/madam,
greetings from becky boamah to all the staff of snehal creation,
...“

- Becky Boamah- Ghana

“Received all the suits. Execellent.Was very satisfying. Thx. ...“

- Vasanthee Ramalingam

“Thank u soo much...got da boxes.
Happy with all da pieces..esp bol bachan patiala..al...“

- Rihana Nisha- Australia

“I received the order... I want to thank for your work. I agree with your clothes... all ar...“

- Natalia Lopez- Chile

“Good day, goods have been received well and in order, they are very nice and neatly packed...“

- KHUMO PULE, BOTSWANA

“We love that we receive the merchandise, the quality is excellent. ...“

- Bartira- Brazil

“Dear Mahesh,
I have received the shipment, its perfect.
I have received the Ther...“

- Althaf Mohamed- Maldives

“Dear Sir,
Recd. material. It was awesome. Will get back to you soon for more deals ...“

- Rohit Pant

“Hello Sir
To inform u that we get the parcel today at Rajkot.... First i want to than...“

- Zainab Lotiya- Indonesia

“Hello SIR, i have recieved the parcel this morning.
i have checked the ordre every th...“

- SHABNAM- France

“Have received the kurti and I am very satisfied with the quality. I wanted to order some ...“

- Dershma- Mauritius

“I have recieved your shipment yday!!They all look great!!! Thanks again!! ...“

- RITU BHAT- USA

“hello sir,pls i ve received my shipment,thank u.they are beautiful. ...“

- Becky Boamah- GHANA

“I find the clothes very, very nice. I am very satisfied with the fast delivery order and I...“

- Susanne- Switzerland

“hi mahesh, hope you are doing good, thank you we got the parcel, the kurtis are beautiful,...“

- Mamta- UK

“I received the kurta tops and the unstiched materials of varsha collection. Everything is ...“

- AMI SHAH- KENYA

“Hi Mr.Mahesh, I got the parcel. All the designs are very nice. the kurtis are getting bett...“

- Preethy

“I have received the order, and am very pleased with the goods..., Thanks! ...“

- Shaukat Mahmood-UK

“Thks for the fast & prompt delivery. I receive goods today in good condition. Very happy w...“

- Jamuna, Singapore

“Hello, I just got the goods like very soon I will make a new purchase with you. Thank you ...“

- Elzani Gramelik, Brazil

“Hello Maheshji, Grand opening was awesome...great response form people so far...I really c...“

- Jigna Desai, Usa

“I do appreciate your prompt respond, that is very good for client tell services, i wish ot...“

- Latchmie, USA

“Hello Sir. I received the order yesterday. Thank you kindly. I am very happy with the prod...“

- Khumo Pule - Botswana

“Dear Customer Service Officer, Received the order in good condition.Thank you very much. K...“

- Fatima Dissanayake, Sri Lanka

“thanks for Kurtis.....we received the parcel today.... really liked all the kurtis... will...“

- Komal, USA

“Thank you! I received my order yesterday. The courier service you used to send my items is...“

- Celia, Singapore

“we have recieved the shipment! thank you so much! everything looks amazing! ...“

- Anam, USA

“We received your shipment, thank you. Very prompt service and nice quality. ...“

- Thomas Chavez, USA

“Thank you very much for the consignment. Kurtis are really beautiful and very neatly stitc...“

- Fathima

“Hi sirjiiiiiii, thanks so much for the kurtis on time.....they are superbbbbbbb extraaaaaa...“

- Zareen

“You are amazing! shipment received, will open it up when i get back later.. ...“

- Praveen Nisha- Singapore

“Hi Mahesh, Great Great job, Thanks for package. Received it today itself and was totally s...“

- Aparna Padte- USA

“Regards from the sunny side of life. We have received our first order today, and let me te...“

- Althaf Mohamed

“Thanks a lot. Also, I was wondering about your dealership opp. if you can send me some inf...“

- Shalini Sharma

“Dear sir, I received the goods in very good condition and I was pleased . now that I have ...“

- Fadia khan

“hi I recieved the shipment tpday and all orders were in. thanks for the nice work you guys...“

- Razia Khan

“Firstly can I say a big thank you for the speed that you produced and sent my orders - I r...“

- J. ROBINSON

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